We deliver to all governorates across Kuwait (Al Asimah, Hawalli, Al Farwaniyah, Al Ahmadi, Jahra, and Mubarak Al-Kabeer). Standard delivery usually takes 24 to 48 hours from the time you place your order.
- Orders above 35 KWD: Free Delivery!
- Orders below 35 KWD: A standard local delivery fee is calculated at checkout based on your exact area.
Yes! Once your order is processed and packed, you will receive a confirmation message or email. If you need an immediate live update, you can directly message our online support team on WhatsApp at 92225342.
Our main showroom is centrally located in Kuwait City:
- Address: Mogahwi Stationery, Khalid Ibn Al Waleed Street, Sharq (right beside AlMailem Tires).
Our physical showroom is open during the following timings:
- Saturday to Thursday: 9:00 AM – 10:00 PM
- Friday: 1:00 PM – 9:00 PM
Yes! To skip delivery wait times, you can select the "In-Store Pickup" option during checkout on the website.
Orders are typically processed and ready for collection within 2 to 4 hours of placement. You will receive an automated email or text notification as soon as your items are carefully packed and ready at the service desk.
Please present your online order confirmation number (sent via email/SMS) to the showroom staff or administrative desk. If someone else is collecting the order on your behalf, please ensure they have a copy of the order number.
We offer a 14-Day Return & Exchange policy for eligible items, provided they are unused, in their original brand packaging, and accompanied by the original receipt.
For quality and safety reasons, certain items are non-returnable once opened unless they have a manufacturing defect. This includes:
- Open markers, fine liners, spray paints, or specialty inks.
- Unsealed professional paint tubes (acrylics, oils, watercolors).
- Sketchbooks or paper pads with torn or damaged packaging.
- Clearance items or promotional bundle kits.
You can visit our main showroom in Sharq (Khalid Ibn Al Waleed Street) with your item and receipt, or contact our team at info@mogahwi.com.kw to assist you with the exchange process.
Absolutely. We are an authorized, trusted provider of premium creative brands (including Lamy, Molotow, Golden, Schmincke, and more). Every product on our website is 100% authentic and sourced directly from the official brand manufacturers.
Because we carry specialized, professional-grade supplies, restocks depend on international shipping schedules. You can check back regularly, or reach out to our showroom team at 90001593 to see if a specific item or color is currently available on our physical shelves or coming in a future shipment.
Yes! Our showroom features a dedicated Creative Hub designed to bring Kuwait's artistic community together. We regularly host specialized, hands-on workshops led by professional local artists and brand instructors. Topics range from fine art techniques (watercolors, acrylics, oil painting) to urban art (street art markers, spraying techniques), calligraphy, and seasonal kid-friendly craft sessions.
We announce all upcoming creative events, dates, and instructor line-ups directly on our official social media channels (Instagram: @mogahwistationery). You can also find a dedicated "Workshops & Events" link on our website homepage when registration windows open.
For almost all of our hosted workshops, all premium art materials are fully included in your registration fee! You will get to experiment with top-tier professional brands like Lamy, Molotow, Canson, or Schmincke during the class. Any specialty requirements will always be clearly noted in the specific event description.
Because our specialized workshops have limited seating to guarantee individual guidance from instructors, seats must be booked in advance. You can register and securely pay for your workshop pass directly through our website checkout, or visit our Sharq showroom service desk to register in person.
For almost all of our hosted workshops, all premium art materials are fully included in your registration fee! You will get to experiment with top-tier professional brands like Lamy, Molotow, Canson, or Schmincke during the class. Any specialty requirements will always be clearly noted in the specific event description.
- Cancellations up to 48 hours before the event: Eligible for a full store credit or transfer to a future workshop of the same value.
- Cancellations within 48 hours: Non-refundable, as materials and seating space are prepared specifically for the registered headcount.
Yes! We can customize private creative sessions or corporate team-building workshops tailored to your group size and interest level. Please contact our events team at info@mogahwi.com.kw or reach out via WhatsApp at 90001593 to discuss booking our hub space and curating a private instructor for your event.
Yes, we regularly partner with schools, universities, creative agencies, and corporate offices across Kuwait. Whether you are looking to source student supply kits, corporate gifts, premium office stationery, or specialized architectural and art supplies for workshops, we can accommodate large-scale requests.
Absolutely! We can work with you to curate customized student starter packs, university creative kits, or premium brand gift sets (such as customized premium pen bundles). Let us know your project requirements, target age group, or student lifestyle needs, and our team will assemble tailored options for your approval.
To receive a formal quotation with corporate or institutional pricing, please send an email to our corporate sales team at info@mogahwi.com.kw or contact our business coordination line at 90001593.
Please include the following details in your request:
- Name of the institution, school, or company.
- The specific items, brands, or color variants required.
- The exact quantities needed.
- Your expected delivery date or project timeline.
For standard bulk orders placed directly through our showroom or sales team, we accept corporate checks, bank transfers, and standard digital payments (KNET/Visa/MasterCard). Customized or large-scale projects generally require an approved purchase order (PO) or an initial deposit before assembly and delivery commence.
Yes. Large-scale corporate or institutional orders are handled by our dedicated logistics team to ensure they arrive safely and securely. We can coordinate delivery directly to your school campus, university faculty, corporate headquarters, or project site anywhere in Kuwait.
We offer completely secure local and international payment gateways. You can securely check out using KNET, Visa, or MasterCard.
Can I apply a discount code after checking out?
Discount codes (like our 10% off first-order code: CODE10OFF) must be applied directly in the "Coupon Code" section of your shopping cart before finalizing checkout. Once an order is processed, a discount code cannot be manually added to that specific transaction.
- Online Order Queries (WhatsApp/Call): 92225342
- Showroom & Stock Assistance: 90001593
- Email: info@mogahwi.com.kw